Consultation call
No registration or onboarding costs. Get in touch and explore our services with a full week on us.
Welcome to MQ Hive · 24/7 receptionist
Empowering your business with professional virtual receptionist & PA support
A human voice, greeting every call—forward your lines and never miss a lead when you are busy or out of office.
Customised services
Solutions tailored to your workflows—from scripts and FAQs to CRM notes and handover rules.
24/7/365 telephone answering
Keep your business open around the clock—every call answered quickly with a consistent, professional tone.
How it works?
How our personalised virtual receptionist & call answering works
UK-based receptionists and PAs streamline tasks, prioritise your workflow, and keep customers talking to a human—so you stay focused on core work.
Request a free setup call
Your virtual assistant works with you on greetings, FAQs, escalation, and how you want calls answered.
You sit back—we do the legwork
Setup is straightforward; many teams go live the same day with scripts, routing, and handover in place.
We give you a unique divert number
Divert from your business line when you are busy or away—your callers always reach a live, trained voice.
Limited offer
Consultation call
Try our answering service with no long-term commitment. We handle your calls with the same care as an in-house team.
Start nowWhy choose MQ Hive?
We can help you grow your business with dependable call coverage
Virtual reception, PA support, VoIP, and digital marketing—built to sound like your team, not a generic call centre.
Discover moreExperienced native English-speaking staff
Clear, confident callers trained on tone, empathy, and your brand voice.
Your experienced & trusted partner
We integrate with your CRM, booking tools, and escalation rules—so your team keeps context.
Reliable, scalable coverage
Peak hours, campaigns, or after-hours—scale capacity without hiring new staff.
The difference
A real human voice—every single time
Trained UK receptionists greet your callers with warmth and pick up before voicemail. No bots, no scripts read on autopilot.
Live answering
By the numbers
Trusted performance, measurable impact
0K+
Happy clients
0K+
Calls handled
0+
Industries
0+
Years experience
The difference
A call answering service that is reliable and customisable
No more missed calls!
When your phone rings, we pick up with your greeting, qualify the enquiry, and route it.
What happens when a call goes unanswered?
Caller hangs up when unanswered
80%
Lost revenue from missed enquiries
45%
Brand trust drops after poor experience
75%
Leads go to competitors
80%
Our services
A glimpse into our offered solutions
From inbound reception to marketing and VoIP—one partner for your front line.
Virtual reception
Answer calls in your brand voice, capture messages, and route hot leads.
Learn morePA & virtual assistant
Inbox, diary, CRM updates, and admin—so your day stays organised.
Learn moreOutbound & lead generation
Polite outreach that fills your calendar with qualified calls.
Learn moreCall centre solutions
Inbound support and order handling with consistent QA.
Learn moreVirtual bookkeeping
Streamlined bookkeeping support aligned with best practices.
Learn moreDigital marketing
SEO, social, and landing pages that convert traffic into calls.
Learn moreVoIP solutions
Modern phone systems, routing, and analytics that scale with you.
Learn moreLandline & mobile numbers
Local and national numbers with professional forwarding.
Learn moreAbout MQ Hive
Your business, our priority.
Connecting the world virtually.
MQ Hive is your one-stop destination for virtual business solutions. Our highly experienced native English-speaking team becomes a seamless extension of your business—so you can focus on core work.
Keep customers satisfied with an instant, professional response every time they reach out.
From Virtual Receptionist and PA services to contact centre and VoIP solutions—we're here to enhance your business communication. Say goodbye to staffing worries.
Our commitment is to deliver a world-class customer experience with every call—exceeding your expectations at every level.
Start your business transformation with virtual assistants & PA support
Combine answering, admin, and tooling in one relationship—fewer vendors, clearer reporting.
Discover more
Verified client
Trusted by 3,000+ businesses
Live answering 24/7
Testimonials
Success stories from satisfied clients
“We stopped losing enquiries after hours. Handover notes are clear and our team picks up warm leads every morning.”
“Feels like an in-house receptionist. Callers do not realise we are using a virtual team.”
Our blog
Latest articles
Virtual receptionistFull-time vs. virtual receptionists
What changes when you move your front desk to a trained virtual team.
November 10, 2025 · No comments
StrategyCan a 24/7 live answering service grow your business?
Speed-to-lead still wins—here is how after-hours coverage protects revenue.
October 2, 2025 · No comments
VoIPVoIP routing that scales with campaigns
Divert rules and reporting that marketing and ops can agree on.
September 18, 2025 · No comments
Ready when you are
Hire a virtual assistant today
Combine answering, admin, and tooling with one partner. Tell us about your workflows and we'll propose a tailored rollout plan within a day.
- Live in 24 hrs
- UK-trained team
- No long-term contract
